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tag: Patient Safety

What Message Are You Sending With Your Performance Rewards? 

16 September, 2015 Posted by John G. Self
When I was asking a prospective hospital CEO candidate questions about quality of care and patient safety, what he had personally done to advance those initiatives, I began to sense a rising level of — let’s call it annoyance trending toward frustration. Finally he blurted out, “What does this have to do with my ability […] Read more»

‘Let’s Just Pretend It Didn’t Happen’

2 September, 2015 Posted by John G. Self
For several years I have been writing about hyper competitive markets and the impact the intense competition for patients, physicians, and skilled workers has on leadership. Now there is a new term being floated by a growing band of outspoken leaders and patient advocates concerned with the state of US healthcare — hyper accountability.  Our […] Read more»

Good Technology, Bad Technology

27 July, 2015 Posted by John G. Self
Technology and automation have revolutionized the world.  Technology and automation also have enabled some very bad habits that can have nasty consequences. A captain with a major US airline once told me that the Airbus jet he flies, is one of the most automated, technologically advanced airplanes in the sky.  He added, however, that there […] Read more»