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tag: Human Capital

Importance of Strategic Talent Management

13 February, 2015 Posted by John G. Self
LUBBOCK, Texas – If you are not thinking about your human capital – aka your employees — in strategic terms, you won’t be winning a world series any time soon. For you heretics who are unfamiliar with the phrase America’s pastime, let me introduce you to Brian Sabean, the general manager of the exciting San […] Read more»

Beating Up, Chewing Up Employees Not the Answer

7 October, 2013 Posted by John G. Self
At a time of industry wide disruption and stress, senior leaders have a responsibility to step up their game, from the results “they” produce to the way they interact with employees.  This is one of the most important things a CEO does. “I don’t know how you can be a great leader without warmth and […] Read more»

Performance Evaluation Design

23 November, 2012 Posted by John G. Self
A best-in-industry performance/employee evaluation begins and ends with a compelling governance-leadership commitment that human capital is an organization’s most important asset—the big differentiator, especially in the service industry.  Without this, the program is just more expense that will fail to deliver value. The other elements of the evaluation plan—the muscular structure—should include: Thoughtful Read more»