I have a friend who is the pastor of a large African American church. He said one of the most important – and challenging – aspects of being a pastor is his weekly sermon. A good sermon is the basis for a good week ministering to the flock.
He said the time he spends giving his sermons on Sunday morning are wonderful because he receives immediate feedback.
The Church Ladies and Their Hats
“In many African American churches, including mine,” he explained, “women wear hats to morning worship. This is part of the heritage of African American churches. This actually helps me with the feedback.
“If I look out and the hats are moving up and down, then I know I am on solid ground, that my sermon is being well received. But if those hats start moving side to side, I know come Monday there will be trouble in paradise.”
Receiving feedback is a very good thing, even if sometimes it is not actually what we want to hear. But if you are looking for a job, you know that getting feedback can be illusive.
That is certainly the case in the telephone interview. If you are sitting across the table from a prospective employer, you can get a sense if what you are saying is resonating with them. But that is not so with a telephone interview, one of the most challenging elements of the candidate screening process. You are trying to connect with the person on the other end of the phone and most of the time you have no idea if you have been successful.
Based on my experience with this medium, being interviewed and conducting interviews, here are some things you should consider:
Get Acquainted With the Interviewer Before the Call
BONUS TIP: Before the interview, look up the interviewer on LinkedIn. More than likely they will be there. Enlarge their photo, print it and place it in front of you. Look at that photo throughout the interview. Remember you are talking to that individual, not some unknown voice. Make it personal. Connect. Sell.
© 2021 John Gregory Self