In a critical game of the season, the best team — the one with the most talent and depth, the clear favorite— lost. They were well-prepared for all possibilities but they played without inspiration.
We see a similar situation in recruiting. Here is a story that will illustrate an important point in career management:
The candidate had two or three career issues so it was not surprising that he looked extremely anxious. He was coming off a short tenure in his most recent job. His resume, through a gap in employment and several short tenures, suggested layoffs, terminations or that he was the victim of mis-hires. Enough to raise an eyebrow? Yes. Sufficient evidence to disqualify an otherwise qualified candidate from the search? No, not yet.
This otherwise good candidate was the victim of a national outplacement firm’s “too cute by half” strategy to explain away the bumps in the road of a normal career. He was so overly prepared that he came across as shallow and insincere. He was so smooth in his responses but there wasn’t a hint of conviction or authenticity in some of his answers. The explanation he offered for his most recent short tenure was so cleverly crafted that I smiled through my desire to blurt out, “Oh, El Toro poo-poo” or words to that effect. I knew the corporate circumstances from whence he came and his answer lacked any connection with the reality of that organization’s dysfunctional culture.
I dropped him from the search.
His former employer had provided him with a generous severance and a very expensive outplacement firm to help smooth the way to his next job. He did everything the consultants told him to do and say, or at least that was his explanation when, after the search was completed, he asked for and I gave him my feedback.
Here is some broader advice offered up after I critiqued his interview performance:
The best advice is to be honest and authentic. Everyone fails. Everyone has weaknesses. The evolution of reform will be more demanding of leaders. If you have a track record as an executive who is more about struggles, mixed performances or bad choices, perhaps you should pursue a different career.
Now is the time to get out in front of what surely will be a flood of people who will leave, or be forced to leave, the healthcare industry over the next few years.
© 2018 John Gregory Self